Let Only

The secret of our success is that all of the people at Keystone are very experienced in all areas of property management.

Here's what Keystone can help you with:

MARKETING

Three adverts in local paper, waiting list of tenants, contacts, details in office window

VIEWINGS

Organise, perform, filter suitable tenants

VETTING

Both tenants and their Guarantors (if applicable) are vetted on their ability to pay or support the payment of the rent.

TENANCY

Assured Shorthold Tenancy are used unless we are specifically instructed otherwise.

KEYS

Hand over keys with a spare set coded and secured in our office (if required).

BENEFITS

Housing Benefit claims (H.B.), If applicable, we ensure forms are filled in correctly, all information H.B. Office requires is provided, we take the claim to H.B. Office and discuss it with H.B. Officers.

TENANT

On the date of occupation we will accompany the tenants to the property to:

Familiarise them with the property, i.e. location of stop taps, fuse box, operation of central heating system.
Take gas/electric meter readings.
Advise them of their responsibility with regards to council tax, water, bins, utility bills etc.
Compile and agree an inventory with the tenant and any special instructions from the landlord.
Take photographs of the property.

TENANCY AGREEMENT

The Tenancy Agreement and associated information is handed back to the Landlord together with an online file transfer containing pictures of the property, the keys and the tenants first months rent and deposit. Once this information is handed over, our involvement in this property ends and the landlord manages it from that point onwards.

It is up to the landlord to register the tenant’s deposit with an approved Tenant Deposit Scheme. We can provide advice on the types of Tenant Deposit Scheme that is available if required.

NOTE

Please be advised that a landlord cannot give notice that he is repossessing the property at the end of the tenancy until he has protected the deposit and told the tenant how it is protected (Dept. Communities and Local Government).